FAQ

The PAT Testing Experts 

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Frequently Asked Questions

Here we try to answer the most commonly asked questions. If you don't find the answer you need, please call or email us.

It is stated within the Health and Safety at Work Act 1974 that all employers have a legal duty to provide a safe working environment for their employees, visitors and or any contractors who visit their site. The safety of your employees and visitors is largely in your control and you as the employer have a legal duty to prevent any harm coming to either party, and ensuring that all electrical equipment used in the workplace is fully maintained, and for that reason these compliance checks are in place.

Our Engineers will test anywhere from 25-35 items per hour on average. The accessibility of the appliance and its plug top will often determine the speed of the tests.

The answer is yes. Large items are still considered portable appliances if the item has a plug top.

IEC leads (kettle leads), detachable power leads and extension leads must be treated as separate items as they are in many cases interchangeable. It is more common for the fault to lie in these leads as they incur the most wear and tear.

Our PAT engineers cause minimal disruption to most working environments. Testing occurs one item at a time which results in very little down time for equipment and staff.

To properly carry out a PAT test equipment must be unplugged in order for the plug top to be opened and inspected. The insulation and earth continuity tests will require the appliance to be plugged into our electronic PAT testers.

We accept payment by BACS and payment is required within 15 days of invoice.

Certificates are emailed out within one business day of payment.

All PAT Test Certificates are emailed in a pdf format. Hard copies are available upon request.

With HCS there are no hidden charges, we will provide you with a detailed and highly competitive written quote. Your quote will include cost per test and the total amount payable based on the information given to us, an extra charge per test over the quoted price will apply for tests over the estimated number if a site price is agreed and we will seek agreement before applying these extra costs. Any minor appliance repairs that are required during our inspection and testing will be carried out professionally and completely free of charge.

Terrifyingly, this was in use in a customer area when it was found
Terrifyingly, this was in use in a customer area when it was found
Our engineers find many dangerous items in daily use
Our engineers find many dangerous items in daily use
Your safety is our business. A dangerous fail, it was still being used
Your safety is our business. A dangerous fail, it was still being used
HCS only use the latest Seaward Apollo machines
HCS only use the latest Seaward Apollo machines
We work in all enviroments to keep you safe
We work in all enviroments to keep you safe
A portable appliance test in action, using a Seaward Apollo machine
A portable appliance test in action, using a Seaward Apollo machine
Every plug is checked for correct termination
Every plug is checked for correct termination
Plug re-terminations are free of charge, and frequently needed
Plug re-terminations are free of charge, and frequently needed
A correctly wired example. HCS technicians open every plugtop
A correctly wired example. HCS technicians open every plugtop
We are diligent to keep your staff safe
We are diligent to keep your staff safe
It is a legal requirement to maintain emergency lights
It is a legal requirement to maintain emergency lights
Contact us for a no obligation quote today
Contact us for a no obligation quote today

Call 0800 634 8393 or email for a hassle free, no obligation quote. We look forward to working with you.


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Registered address: Suite 2a, Blackthorn House, Mary Ann St, Birmingham B3 1RL